My boyfriend is having trouble logging into Facebook. It will not accept his phone numb...

GetHuman-lscotton's customer service issue with Facebook from May 2018

12 views
 | 
241 similar
 | 
1 following
Help with my Facebook issue
GetHuman-lscotton's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lscotton will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lscotton can let us know if they help or not.
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The issue in GetHuman-lscotton's own words
My boyfriend is having trouble logging into Facebook. It will not accept his phone number or email n password. He has tried everything! Please help.
GetHuman-lscotton did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lscotton fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-lscotton
May 10th, 2018 - 2y ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 241 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lscotton started working on this issue
May 10th, 2018 2:47am
GetHuman-lscotton confirmed the issue is fixed. Hooray!
May 10th, 2018 3:49am