I can't get on my face book account. I authenticated using a code sent to my mobile and...

GetHuman646541's Recover Account issue with Facebook from May 2018

17 views | 139241 similar | 0 following
Help with my Facebook issue
GetHuman646541's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman646541 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman646541 can let us know if they help or not.
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The issue in GetHuman646541's own words
I can't get on my face book account. I authenticated using a code sent to my mobile and now I've also had to upload a picture. I have a page I pay to promote and it's really important I get back in asap. Email *****@***.com' Please advise. Thanks. So, It was fixed for a day, now my account has been diabled! I had to upload I.D.
I am paying for advertising linked to my page!
Just sending a code to the mobile phone or email will clearly suffice
Better than this. I don't believe that when you have confirmed the account is you by putting in*confirming the details, confirming code sent via sms to your mobile, that they still now need I.D? I have a feeling this is nothing to do with my security but just a FB ploy to gather even more information on people.
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Facebook

Recover Account issue
Reported by GetHuman646541
May 1st, 2018 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 139241 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman646541 started working on this issue
May 1st, 2018 5:34pm
GetHuman646541 indicated the issue is not fixed yet.
May 1st, 2018 6:38pm
GetHuman646541 shared this issue with your circles on Google+
May 1st, 2018 6:39pm
GetHuman646541 indicated the issue is not fixed yet.
May 1st, 2018 6:39pm
GetHuman646541 indicated the issue is not fixed yet.
May 4th, 2018 2:22pm
GetHuman646541 indicated the issue is not fixed yet.
May 4th, 2018 2:26pm

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