I bought a new phone. When I went to install facebook on it, it started a new facebook...

GetHuman-wandabur's customer service issue with Facebook from April 2018

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8 following
Help with my Facebook issue
Before contacting them, items GetHuman-wandabur may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-wandabur's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wandabur will want to follow the link below to head to their help center. We will check on GetHuman-wandabur later to make sure it's all set or try to help escalate.
The issue in GetHuman-wandabur's own words
I bought a new phone. When I went to install facebook on it, it started a new facebook page instead of my existing one. I perfer my old page as it has all my family and friends already.
GetHuman-wandabur did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-wandabur fixed the problem
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Customer service issue
Reported by GetHuman-wandabur
Apr 29th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 32 customers so far
Similar issue to 153399 others
8 customers following this
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Timeline
GetHuman-wandabur started working on this issue
Apr 29th 6:42pm
GetHuman-wandabur shared this issue with friends on Facebook
Apr 29th 6:42pm