I can’t as I forgot my password which I’ve changed a while ago and when trying to recov...

GetHuman-ayahaym's customer service issue with Facebook from April 2018

2 views
 | 
724590 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-ayahaym's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ayahaym's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ayahaym will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ayahaym can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ayahaym may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ayahaym's own words
Logining in my account ... I can’t as I forgot my password which I’ve changed a while ago and when trying to recover it the code is being sent to the email attached but I forgot also the password for it as I no use this email for more than * years.
Because all my friends and work are on this page ! And it’s mine since I started using facebook. And I am a member in a lot of groups which is difficult nowadays to join in.
To recover it on my other email which is working and it’s my work and college email so I’m using it and you can see this or if possible to send for me the code on my mobile phone which will be easier. But please I want my account back as my work page is oppened also on it and this would be a big problem.
I have an issue with Facebook too
How GetHuman-ayahaym fixed the problem
We are waiting for GetHuman-ayahaym to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ayahaym fixes it.
This email address isn't valid

Facebook

Facebook
Customer service issue
Reported by GetHuman-ayahaym
Apr 25th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 724590 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ayahaym started working on this issue
Apr 25th, 2018 12:16am