I can’t as I forgot my p***word which I’ve changed a while ago and when trying to recov...

GetHuman-ayahaym's customer service issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-ayahaym may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-ayahaym's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ayahaym will want to follow the link below to head to their help center. We will check on GetHuman-ayahaym later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-ayahaym's own words:
Logining in my account ... I can’t as I forgot my p***word which I’ve changed a while ago and when trying to recover it the code is being sent to the email attached but I forgot also the p***word for it as I no use this email for more than * years.
Because all my friends and work are on this page ! And it’s mine since I started using facebook. And I am a member in a lot of groups which is difficult nowadays to join in.
To recover it on my other email which is working and it’s my work and college email so I’m using it and you can see this or if possible to send for me the code on my mobile phone which will be easier. But please I want my account back as my work page is oppened also on it and this would be a big problem.
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Customer service issue
Reported by GetHuman-ayahaym
Apr 25th, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-ayahaym started working on this issue
Apr 25th 12:16am