I can’t as I forgot my password which I’ve changed a while ago and when trying to recov...

GetHuman-ayahaym's customer service issue with Facebook from April 2018

2 views | 141975 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ayahaym will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ayahaym can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ayahaym's own words
Logining in my account ... I can’t as I forgot my password which I’ve changed a while ago and when trying to recover it the code is being sent to the email attached but I forgot also the password for it as I no use this email for more than * years.
Because all my friends and work are on this page ! And it’s mine since I started using facebook. And I am a member in a lot of groups which is difficult nowadays to join in.
To recover it on my other email which is working and it’s my work and college email so I’m using it and you can see this or if possible to send for me the code on my mobile phone which will be easier. But please I want my account back as my work page is oppened also on it and this would be a big problem.
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Customer service issue
Reported by GetHuman-ayahaym
Apr 25th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 141975 others
0 customers following this

Timeline

GetHuman-ayahaym started working on this issue
Apr 25th, 2018 12:16am

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