Myself and my family are avid online shoppers so when I was offered the Chase Visa thru...

GetHuman2224547's customer service issue with Chase from February 2019

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The issue in GetHuman2224547's own words
I have been trying to make purchases online for my family as I wasn't able to over the holidays. So I thought I would make up for that now ...and not only make it up to them but also earn some rewards ... Myself and my family are avid online shoppers so when I was offered the Chase Visa thru Amazon, it only made sense. Ever since getting the card, making purchases online have been a nightmare. I keep getting flagged and purchases declined despite there being more than enough available credit. I have spoken to customer service * separate times and was assured it was fixed. Its not!!
This is a very bad first impression for me as I just decided to branch out a bit more (credit wise) .. My credit score is impeccable, I'm sure many companies would love to have my business but I want to stick with Chase if they will just let me use my account!
They could make this right by unlocking my account so I can use my Amazon online shopping Visa to online shop.
I am new to Chase but not new to revolving credit, I would gladly consider using them for most of my banking needs... IF they can get this fixed. I am loyal and always pay my bills on time
I have tried speaking with Chase customer service twice and Amazon *-* times as well
I have an issue with Chase too
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Chase

Chase Amazon Prime Rewards Visa
Customer service issue
Reported by GetHuman2224547
Feb 16th, 2019 - 9 mos ago
I have an issue with Chase too
Not resolved
Seen by 5 customers so far
Similar issue to 3371 others
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Timeline
GetHuman2224547 started working on this issue
Feb 16th 11:03pm