I was issued a refund via priceline but it hasn't gone through. It was issued I believe...

GetHuman1906079's customer service issue with Chase from January 2019

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The issue in GetHuman1906079's own words
I was issued a refund via priceline but it hasn't gone through. It was issued I believe the ** or **th of December. And they said it was issued to my credit card but I have a Chase debit card. Not sure if that is why it hasn't shown up in my checking account. More specifically I made a hotel reservation, then I had to cancel it right away due to low finds on my part and I had I made the cancellation*reservation thru priceline.com on December **th, it says was issued a refund * days later but instead it took the money. I called and they reissued it but it never came to my account. So yesterday I called and they said they issued it so to call my ban directly to see why it hasn't gone thru since it is more than ** days.
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Chase

Customer service issue
Reported by GetHuman1906079
Jan 5th, 2019 - 4 mons ago
I have an issue with Chase too
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Timeline
GetHuman1906079 started working on this issue
Jan 5th 11:14pm