Yesterday I was sending my friend money via Chase app (because we both use Chase). I se...

GetHuman1310476's customer service issue with Chase from October 2018

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The issue in GetHuman1310476's own words
Yesterday I was sending my friend money via Chase app (because we both use Chase). I sent $** to the email *****@***.com. Afterwards she told me she changed her Chase email to *****@***.com. The transactions were one right after the other. I was hoping to get a refund for the first $** transaction because it went to an invalid email but was still taken out of my statement. Is this possible? Thanks!
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i do have my liquid card but its not showing in my mobile appI had my card used without permission so yall closed the account and issued me a...
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Chase

Customer service issue
Reported by GetHuman1310476
Oct 10th, 2018 - a mon ago
I have an issue with Chase too
Not resolved
Seen by 4 customers so far
Similar issue to 1491 others
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Timeline
GetHuman1310476 started working on this issue
Oct 10th 6:08pm