Traded in I phone *S for a I phone *Plus. Switched services from AT &T to T Mobile. M...

GetHuman-flry's customer service issue with T-Mobile from December 2019

Help with my T-Mobile issue
The issue in GetHuman-flry's own words
Traded in I phone *S for a I phone *Plus. Switched services from AT &T to T Mobile. My phone was backed up to the Cloud but my new phone did not get any of my text messages or some Apps that I had previously paid for. I need my text messages for my business.

GetHuman-flry did not yet indicate what T-Mobile should do to make this right.

How GetHuman-flry fixed the problem
Not really fixed. Exploring other choices for right now.
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T-Mobile

Customer service issue
Reported by GetHuman-flry
Dec 30th, 2019 - a year ago
Fixed
GetHuman-flry shared how to fix
Seen by 5 customers so far
Similar issue to 1391 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account

Timeline

GetHuman-flry started working on this issue
Dec 30th, 2019 5:55pm
GetHuman-flry confirmed the issue is fixed. Hooray!
Dec 30th, 2019 10:14pm

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