Phone will not connect to t mobile service to make any phone calls

GetHuman-rkei's customer service issue with T-Mobile from June 2018

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T-Mobile's call center is closed now. We will text or email GetHuman-rkei when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-rkei can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-rkei may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-rkei's own words
The problem: Phone will not connect to t mobile service to make any phone calls
GetHuman-rkei did not yet indicate what T-Mobile should do to make this right.
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How GetHuman-rkei fixed the problem
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T-Mobile

Customer service issue
Reported by GetHuman-rkei
Jun 6th, 2018 - 4 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 29 customers so far
Similar issue to 572 others
3 customers following this
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Timeline
GetHuman-rkei started working on this issue
Jun 6th 5:25pm