I placed two orders today ***. One for me and one for my daughter. My account reads t...

GetHuman-emaggieg's customer service issue with Costco from July 2020

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Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-emaggieg's own words
I placed two orders today ***. One for me and one for my daughter. My account reads that I placed ** of the same order for my daughter and ** of the same order for myself A total of ** orders of the same product. There must be a glitch in your website. My bank has been charged for two of them, which is what I want. No way on line for me to cancel out the other orders. Also no way to talk to anyone. Have been on hold on phone for over a half hour. Thank you

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Costco

Customer service issue
Reported by GetHuman-emaggieg
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1084 others
0 customers following this

Timeline

GetHuman-emaggieg started working on this issue
Jul 8th 11:48pm

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