costco.com does not let me enter the CVV number for my Costco Visa card! Therefore, al...

GetHuman-rfermier's customer service issue with Costco from November 2018

7 views
 | 
1334 similar
 | 
0 following
Help with my Costco issue
Next: our robot will wait on hold for GetHuman-rfermier to get a Costco rep on the line!
Always use the GetHuman Phone tocall Costco. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-rfermier's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
First: share to improve GetHuman-rfermier's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rfermier may need:
Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-rfermier's own words
costco.com does not let me enter the CVV number for my Costco Visa card! Therefore, all of my purchases on costco.com have been cancelled. Customer service can't fix this problem. I have asked to talk to a manager * times and they are always either too busy or they refuse to call me back.*As a result I have charges for * orders posted against my Visa card for orders that Costco has cancelled! Now my card is nearing its credit limit due to "pending charges" for orders that Costco already cancelled
GetHuman-rfermier did not yet indicate what Costco should do to make this right.
I have an issue with Costco too
How GetHuman-rfermier fixed the problem
We are waiting for GetHuman-rfermier to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Costco's attention and get better help faster. Tap below to get started.
Having Costco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rfermier fixes it.
This email address isn't valid

Costco

Customer service issue
Reported by GetHuman-rfermier
Nov 30th, 2018 - 6 mons ago
I have an issue with Costco too
Not resolved
Seen by 7 customers so far
Similar issue to 1334 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rfermier started working on this issue
Nov 30th, 2018 8:02pm