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Before contacting them, items GetHuman-rubencar may need:
Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-rubencar's own words
I am having challenges with tire order*********. I received an email stating that the order was received at my local Costco location. I went to my local warehouse where their system shows the order was accepted. But th technician cannot find the tires nor does he know where they are. This is very frustrating sinc I purshased two sets of tires for over $****. This order is one of two I recently made. I expect more from Costco as an executive member. Please resolve this problem. My member number is ************.
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