I got new eyeglasses just a few months ago from Costco. As expected, they came back th...

GetHuman683614's customer service issue with Costco from May 2018

Help with my Costco issue
The issue in GetHuman683614's own words
I got new eyeglasses just a few months ago from Costco. As expected, they came back the following week. Since then, I had to return then twice because stress fractures appeared in the lenses. Each time, I was without my glasses for another full week as they were repaired.*Because these were Dior frames, I paid over $*** for the glasses. I have been terribly disappointed with the fact that the lenses are not set correctly and that I have to go without my glasses for * days each time they get repaired. I’m driving out there again today to pick them up. Who knows that I won’t have to repair them again?*I strongly feel that I should receive some compensation for my time and inconvenience.
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Customer service issue
Reported by GetHuman683614
May 14th, 2018 - 10 mons ago
I have an issue with Costco too
Not resolved
Seen by 5 customers so far
Similar issue to 315 others
0 customers following this
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GetHuman683614 started working on this issue
May 14th, 2018 6:52pm
GetHuman683614 indicated the issue is not fixed yet.
May 15th, 2018 8:09pm