In Jan **** I was planning my move to Texas on March * ****. I attempted to cancel my X...

GetHuman-enoake's Billing issue with Comcast from May 2021

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The issue in GetHuman-enoake's own words
In Jan **** I was planning my move to Texas on March * ****. I attempted to cancel my Xfinity service on line but couldn't log in. I tried calling and was sent to Chat and was disconnected * times so I drove to the store and cancelled in person, making the kill date *********.*Since that time I've continued to be billed for * more months so far.*Today I've contacted the Chat site and the chat crashed twice.

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Comcast

Billing issue
Reported by GetHuman-enoake
May 10th, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 19030 others
0 customers following this

Timeline

GetHuman-enoake started working on this issue
May 10th 7:04pm
GetHuman-enoake indicated the issue is not fixed yet.
May 11th 12:41am