I’ve been out of state and not at my apartment residence for more than a month since...

GetHuman5728135's customer service issue with Comcast from February 2021

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The issue in GetHuman5728135's own words
I’ve been out of state and not at my apartment residence for more than a month since ******** to be exact. I should of called and put my service on temporary shut off or deactivation, but now I realize I didn't, and I’m going back this weekend with I high bill, and I desire some understand for my difficult situation. Can I please get assistance with a possible refund for the month, and an updated bill or also installment plan if necessary, as I am still really struggling in this difficult time to keep up with my bills until more help comes thank you.

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Customer service issue
Reported by GetHuman5728135
Feb 6th, 2021 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 21770 others
0 customers following this


GetHuman5728135 started working on this issue
Feb 6th 2:14pm