GetHuman5045392's customer service issue with Comcast from July 2020
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Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman5045392's own words
Make phone calls. Think it might be a modem problem?? ... Account Faye Zarse phone ****-***-**** Last four Soc. Sec * **** address: **** S. Evans Road Brookston*Age ** This is daughter Brenda Woods. No dial tone. Get some response when working with modem. Think she might need a new modem. You can reach Faye at her cell * ***-***-**** She uses a walker and unable to take instructions to look at her modem. Would a visit to her home be possible? You can set a time with her using cell phone. She is very anxious to get this fixed because she hates using cellphone which is difficult for her. Thank you so much.**Brenda Woods ***--***-**** *****@***.com Faye doesn't have email.....
Cannot leave home due to age ** use a walker virus concerns no car
Want someone to come to house to fix. ** years old. Do not drive. Cannot leave house due to virus.
got some response when son did something to modem. But didn't last long until phone was dead again.
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