I have bought a new Windows laptop that has a AC internet protocol, if that's the right...

GetHuman-bobgski's Streaming or Download Trouble issue with Comcast from June 2020

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The issue in GetHuman-bobgski's own words
I have bought a new Windows laptop that has a AC internet protocol, if that's the right description. I think I was told that my ARRIS modem*router also has AC capability. But when I check network properties on my laptop, I only see N protocol. Can you tell me what my router's protocol is? If it is not AC, can I obtain a AC protocol modem*router from Comcast? I would like to take advantage of the better speed and range with the AC protocol. My name is Robert Gawrelski, address is ***** Breeders Cup Drive, Gainesville, VA *****. Phone number is ***-***-****

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Comcast

Streaming or Download Trouble issue
Reported by GetHuman-bobgski
Jun 26th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 14842 others
0 customers following this

Timeline

GetHuman-bobgski started working on this issue
Jun 26th, 2020 5:48pm

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