I was trying to access my dads router, but he’s changed the password and doesn’t rememb...
GetHuman4619663's Equipment Trouble issue with Comcast from April 2020
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The issue in GetHuman4619663's own words
I was trying to access my dads router, but he’s changed the password and doesn’t remember it. So I performed a factory reset on his rented xfinity router, and then reconnected to the network, but now the Wi-Fi doesn’t work. Its shows a secure connection with no internet. Cable TV still works with a wired connection. Did I accidentally change the IP configurations with the reset? Can this be fixed by you guys remotely, or by me?
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