On my Xfinity picture, which is very clear, the sync between what someone is speaking a...

GetHuman3230852's customer service issue with Comcast from July 2019

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The issue in GetHuman3230852's own words
On my Xfinity picture, which is very clear, the sync between what someone is speaking and the video is way off. I have called Xfinity *-* times and all they say is they will "reset". Well, this seems to work for maybe a day and then the same thing happens.*Voice and video are not in sync. *What is best to do?
GetHuman3230852 did not yet indicate what Comcast should do to make this right.
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Comcast

Customer service issue
Reported by GetHuman3230852
Jul 11th, 2019 - 10d ago
I have an issue with Comcast too
Fixed
Seen by 4 customers so far
Similar issue to 17635 others
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Timeline
GetHuman3230852 started working on this issue
Jul 11th 3:29pm
GetHuman3230852 confirmed the issue is fixed. Hooray!
Jul 14th 5:20pm