I called customer service on Monday **** with a HDTV picture problem, spent an hour on...

GetHuman-garywls's customer service issue with Comcast from March 2019

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The issue in GetHuman-garywls's own words
I called customer service on Monday **** with a HDTV picture problem, spent an hour on*phone with rep Jody, to no avail!!*She was "lost" and couldn't solve*my simple picture problem, set up*a Tech visit for today, which I subsequently cancelled after contacting DYNEX, they solved*the problem in minutes. Picture issue should have and should have been solved by Comcast, as*they created the issue in the first place! Very poor service!!
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Comcast

Customer service issue
Reported by GetHuman-garywls
Mar 12th, 2019 - 5 mons ago
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Seen by 2 customers so far
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GetHuman-garywls started working on this issue
Mar 12th 1:33pm