Lost Audio and Channel Selection around midnight last night. XRE-***** appears in the...

GetHuman-pluther's customer service issue with Comcast from September 2018

Help with my Comcast issue
The issue in GetHuman-pluther's own words
Lost Audio and Channel Selection around midnight last night. XRE-***** appears in the "Sorry, there seems to be a problem here" box on TV screen. Bottom of screen appears to be recording something.
GetHuman-pluther did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-pluther fixed the problem
By voice activation I told the TV to fix itself and it did.
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Comcast

Customer service issue
Reported by GetHuman-pluther
Sep 23rd, 2018 - 3 mons ago
I have an issue with Comcast too
Fixed
GetHuman-pluther shared how to fix
Seen by 4 customers so far
Similar issue to 6623 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-pluther started working on this issue
Sep 23rd 2:27pm
GetHuman-pluther confirmed the issue is fixed. Hooray!
Sep 23rd 2:57pm
GetHuman-pluther confirmed the issue is fixed. Hooray!
Sep 24th 2:37pm