After ** years of being a Comcast customer , I was shocked when I received notificatio...

GetHuman-trevlog's customer service issue with Comcast from August 2018

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The issue in GetHuman-trevlog's own words
After ** years of being a Comcast customer , I was shocked when I received notification yesterday my monthly cost was going from approx. $*** to $*** with no service or equipment changes. After nearly * hours on the phone charges would be $***,but agent couldn't explain what service is being reduced. Asked for e-mail and she said she could not provide.
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Customer service issue
Reported by GetHuman-trevlog
Aug 21st, 2018 - 5 mons ago
I have an issue with Comcast too
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Seen by 3 customers so far
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GetHuman-trevlog started working on this issue
Aug 21st, 2018 9:29pm