My bill went way up. I need to lower it or cancel service. I’ve been trying to contact...

GetHuman972667's customer service issue with Comcast from August 2018

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4971 similar
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1 following
Help with my Comcast issue
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The issue in GetHuman972667's own words
My bill went way up. I need to lower it or cancel service. I’ve been trying to contact a human being in retention, cancellation, and whatever other numbers I can find. Calls do not go through. First date available for a callback is apparently next week. I should not have to pay late fees, because I can’t get in touch with a human being by phone, and your "live chat" is useless. HELP!!! My phone number is *** ***-****. Please CALL. I HAVE A SHATTERED WRIST AND AM PAYING SOMEONE $** AN HOUR TO DO MY KEYBOARDING, CHECK MY EMAIL, PRINT MY LESSON PLANS. I should NOT have to pay them for your inability to to handle your customer service department.
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Comcast

Customer service issue
Reported by GetHuman972667
Aug 9th, 2018 - a yr ago
I have an issue with Comcast too
Fixed
Seen by 18 customers so far
Similar issue to 4971 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman972667 started working on this issue
Aug 9th, 2018 8:23pm
GetHuman972667 indicated the issue is not fixed yet.
Aug 10th, 2018 2:46am
GetHuman972667 indicated the issue is not fixed yet.
Aug 10th, 2018 4:43am
GetHuman972667 indicated the issue is not fixed yet.
Aug 11th, 2018 3:08am
GetHuman972667 indicated the issue is not fixed yet.
Aug 11th, 2018 8:50am
GetHuman972667 indicated the issue is not fixed yet.
Aug 12th, 2018 2:35am
GetHuman972667 indicated the issue is not fixed yet.
Aug 12th, 2018 7:22am
GetHuman972667 indicated the issue is not fixed yet.
Aug 13th, 2018 7:23pm
GetHuman972667 indicated the issue is not fixed yet.
Aug 14th, 2018 8:15pm
GetHuman972667 indicated the issue is not fixed yet.
Aug 14th, 2018 8:37pm
GetHuman972667 indicated the issue is not fixed yet.
Sep 7th, 2018 10:11pm