Your customer service rep Don. Fell asleep on the phone while trying to transfer me to an “expert” problem still persists. Thanks for the bill tho. It’s consistent!

GetHuman919946's customer service issue with Comcast from July 2018

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The issue in GetHuman919946's own words
Our router *****. The last tech came out for * mins, left and didn’t touch ****. Just tried to sale a different package. We’d like a working router and the $** you charged us for your technician to come out needs to come off our bill. We’d like a NEW!!!!!!! not refurbished router.
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Customer service issue
Reported by GetHuman919946
Jul 26th, 2018 - 10 mons ago
I have an issue with Comcast too
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Seen by 3 customers so far
Similar issue to 4373 others
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GetHuman919946 started working on this issue
Jul 26th, 2018 7:05pm