Your customer service rep Don. Fell asleep on the phone while trying to transfer me to an “expert” problem still persists. Thanks for the bill tho. It’s consistent!

GetHuman919946's customer service issue with Comcast from July 2018

3 views
 | 
4373 similar
 | 
0 following
Help with my Comcast issue
First: share to improve GetHuman919946's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman919946 to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman919946's own words
Our router *****. The last tech came out for * mins, left and didn’t touch ****. Just tried to sale a different package. We’d like a working router and the $** you charged us for your technician to come out needs to come off our bill. We’d like a NEW!!!!!!! not refurbished router.
GetHuman919946 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman919946 fixed the problem
We are waiting for GetHuman919946 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman919946 fixes it.
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman919946
Jul 26th, 2018 - 10 mons ago
I have an issue with Comcast too
Not resolved
Seen by 3 customers so far
Similar issue to 4373 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman919946 started working on this issue
Jul 26th, 2018 7:05pm