I applied for self-service installation at my new apartment in late May. Comcast texted...

GetHuman839321's customer service issue with Comcast from July 2018

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The issue in GetHuman839321's own words
I applied for self-service installation at my new apartment in late May. Comcast texted us that the outdoor installation had been completed on May **th. When we moved in on June *st, our self service installation failed. A technician from Comcast came out on June *th and discovered that Comcast never established the connection for our apartment. Not only did we not have internet we were paying for for several days, I am now being charged $** for an installation appointment that was only necessary due to your failure. Remove this charge.
GetHuman839321 did not yet indicate what Comcast should do to make this right.
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Customer service issue
Reported by GetHuman839321
Jul 1st, 2018 - a yr ago
I have an issue with Comcast too
Not resolved
Seen by 7 customers so far
Similar issue to 3403 others
1 customer following this
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Last four of social security
Account PIN
GetHuman839321 started working on this issue
Jul 1st, 2018 5:56pm