I phoned TWICE asking comcast never to send me any emails except bills. Both times th...

GetHuman-keesan's customer service issue with Comcast from June 2018

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Help with my Comcast issue
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Name on account, Billing Address, Last four of social security, and Account PIN
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The issue and preferred resolution, in GetHuman-keesan's own words:
I phoned TWICE asking comcast never to send me any emails except bills. Both times they promised to unsubscribe me from all mailings. (After the website failed to work for that purpose with all of my browsers). I still keep getting ads for comcast tv and now also requests to complete surveys.*****-***-**** keesan* ***** charlton ann arbor *******UNSUBSCRIBE US!!!!!!!**The callback hangs up on me after I press * as instructed.
I trust that Comcast will make this right and come up with a resolution that is fair.
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Comcast

Customer service issue
Reported by GetHuman-keesan
Jun 25th, 2018 - 2 mons ago
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GetHuman-keesan started working on this issue
Jun 25th 7:19pm