we cannot access our on demand. our computer and our TV work but we cannot use our on demand.

GetHuman816656's customer service issue with Comcast from June 2018

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The issue in GetHuman816656's own words
The problem: we cannot access our on demand. our computer and our TV work but we cannot use our on demand.
GetHuman816656 did not yet indicate what Comcast should do to make this right.
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Comcast

Customer service issue
Reported by GetHuman816656
Jun 24th, 2018 - 5 mons ago
I have an issue with Comcast too
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Seen by 2 customers so far
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Timeline
GetHuman816656 started working on this issue
Jun 24th 11:03pm