My comcast email was disconnected * years ago... I have now got back on comcast and the...

GetHuman-everead's customer service issue with Comcast from June 2018

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The issue in GetHuman-everead's own words
My comcast email was disconnected * years ago... I have now got back on comcast and they found a couple of my emails but the one I used all the time they tell me they can't find it. i would like to be able to retrieve this account along with all the emails I had on it. The email I'm trying to retrieve is *****@***.com my current email is *****@***.com
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Comcast

Customer service issue
Reported by GetHuman-everead
Jun 9th, 2018 - a yr ago
I have an issue with Comcast too
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Seen by 18 customers so far
Similar issue to 542 others
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Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-everead started working on this issue
Jun 9th, 2018 3:32pm
GetHuman-everead indicated the issue is not fixed yet.
Jun 9th, 2018 4:49pm