Wanted to set up the virtual mailbox for a new phone, phone displays 'ask phone company...

GetHuman628700's customer service issue with Comcast from April 2018

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Help with my Comcast issue
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Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman628700's next move: have a Comcast rep call.
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The issue and preferred resolution, in GetHuman628700's own words:
Wanted to set up the virtual mailbox for a new phone, phone displays 'ask phone company for VM access *'
I trust that Comcast will make this right and come up with a resolution that is fair.
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Comcast

Customer service issue
Reported by GetHuman628700
Apr 25th, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 1 customer so far
Similar issue to 4172 others
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Timeline
GetHuman628700 started working on this issue
Apr 25th 6:55pm