tech nor I checked that printer was "reconnected" to wifi - connect printer to desktop...

GetHuman620280's customer service issue with Comcast from April 2018

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Help with my Comcast issue
Before contacting them, items GetHuman620280 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman620280's next move: have a Comcast rep call.
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman620280's own words:
connect printer to desktop after tech installed new modum. ... tech nor I checked that printer was "reconnected" to wifi
I'm an ** year old "old school" non-geek
"Payton" X*B walked me through the re-connect.
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Comcast

Your "Payton" tech by phone.
Customer service issue
Reported by GetHuman620280
Apr 23rd, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman620280 started working on this issue
Apr 23rd 3:43am