tired of waiting - call the retention*loyalty dept - I am a ** year old disabled senior...

GetHuman616011's customer service issue with Comcast from April 2018

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Help with my Comcast issue
Before contacting them, items GetHuman616011 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman616011's next move: have a Comcast rep call.
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman616011's own words:
call the retention*loyalty dept ... tired of waiting
I am a ** year old disabled senior and cannot hold phone to my ear that long
To speak with someone with knowledge
Help with my Comcast issue
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Comcast

Customer Service
Customer service issue
Reported by GetHuman616011
Apr 20th, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman616011 started working on this issue
Apr 20th 10:23pm