What premium channels said not authorized

GetHuman615419's customer service issue with Comcast from April 2018

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Help with my Comcast issue
Before contacting them, items GetHuman615419 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman615419's next move: have a Comcast rep call.
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The issue and preferred resolution, in GetHuman615419's own words:
What premium channels said not authorized
I trust that Comcast will make this right and come up with a resolution that is fair.
Help with my Comcast issue
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Comcast

Customer service issue
Reported by GetHuman615419
Apr 20th, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
Similar issue to 4210 others
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Timeline
GetHuman615419 started working on this issue
Apr 20th 7:06pm