my bill was never lowered, as discussed with a risk management employee - Pay my bill...

GetHuman478550's customer service issue with Comcast from April 2018

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The issue in GetHuman478550's own words
Pay my bill ... my bill was never lowered, as discussed with a risk management employee
we would have cancelled our service if he didn't convince us to stay by lowering our bill
for Comcast to honor the price we agree on
I have an issue with Comcast too
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Comcast

xfinity cable and internet
Customer service issue
Reported by GetHuman478550
Apr 18th, 2018 - 6 mons ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
Similar issue to 7573 others
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Timeline
GetHuman478550 started working on this issue
Apr 18th 12:28am