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T-Mobile phone number and customer service details

T-Mobile support at a glance

7 user ratings

3.7/5

Good

Customer care available

by phone by email by web by IM/chat

Recent user reviews

"T-mobile has given myself and several of my emplye..." -wwh, 8 days ago
"T-Mobile actually calls you back, which is what al..." -terr1, 15 days ago
"took along time, with random please waits and all ..." -ks21qi, 18 days ago
"I've found my TMobile service to actually be bette..." -JeanneR, 5 mos ago

phone number	steps to talk to a person	average wait	was this useful?
all phone details » T-Mobile phone number(s)
800-937-8997	say representative	1.0 minutes your hold time »	useful or useless suggest changes »	more info »
877-537-7389	Say "English," then "I don't have one," then "Representative."	unknown your hold time »	useful or useless suggest changes »	more info »
877-746-0909	Pressing 0-0---* (waiting at each new prompt) got me to a human rep.	unknown your hold time »	useful or useless suggest changes »	more info »
877-746-0909	Press zero until you hear ringing/hold music. This will be at least 10-12 times because it may interpret it as your 10-digit phone number.	unknown your hold time »	useful or useless suggest changes »	more info »
800-937-8997	After selecting language Press "0" three (3) times	unknown your hold time »	useful or useless suggest changes »	more info »
suggest new phone number » see user reviews »

support page	average response	was this useful?
all online help details » T-Mobile online customer support
http://support.t-mobile.com/caseSubmitForm.html support page	unknown your wait time »	useful or useless suggest changes »	more info »
http://forums.t-mobile.com/tmbl/ support forum	unknown your wait time »	useful or useless suggest changes »	more info »
http://twitter.com/tmobile_usa T-Mobiles main Twitt...	unknown your wait time »	useful or useless suggest changes »	more info »
suggest new support page » see user reviews »

T-Mobile customer support email
We don't have a customer support email address for T-Mobile yet. Tell us if you know.

screen name or page	average wait	was this useful?
all help chat details » T-Mobile live chat support
http://support.t-mobile.com/caseSubmitForm.html chat page	unknown your wait time »	useful or useless suggest changes »	more info »
suggest new chat details » see user reviews »

add your tip or story » see all » Tips and suggestions from other customers
JeanneR: 11 Jun, 2009 (5 mos ago)	"I've found my TMobile service to actually be better than ATT or Verizon and at a much lower cost. They also had the newest Blackberry which works very well. It also works when I travel to Italy. I disagree with the previous poster." more »
add your tip or story » see all tips and stories (3) »

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The gethuman™ website is Copyright 2004-2009 by Paul M. English; Updated 20 Nov 2009, 12:01 AM

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