Bank of America Customer Care on Twitter

Getting Bank of America's Attention on Twitter by GetHuman

@BofA_Help
Customer Twitter Account
  • Somebody from Bank of America usually replies within 302.5 hours.
  • GetHuman site vistors rank this #13 out of 21 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Bank of America instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Bank of America

My payments to Bank of America are automatically taken from my bank account. My wife se...
I recently had a new debit card issued to me. There is now a charge on my new debit car...
would like to report fraud
I was supposed to get a new credit card deliver but I haven’t heard anything about it...
The Payment to credit card has not cleared with capital one even though the funds have...
I'm trying to close a checking account
Apply my payment to non promotional purchases first
I want to open an account but I don’t have a ssn or tax id number
I want to cancel my monthly subscription to ufc fight pass on my debit card
need to change address
Need to verify identity and come into store
I'm trying to Transfer my balance between my accounts.
need balance transfer

Bank of America Twitter-based Customer Help - Stats

Twitter @ Handle@BofA_Help
Best hoursMon-Fri 8am-9pm, Sat 8am-8pm, Sun 8am-5pm EST
Right time to tweet them10:15am
Expected reply tweet302.5
Issue turnaround time455
Rank (amongst all ways to contact)13
Legibility of messaging67%
Customer service rating47%
Customer votes47,592
Information last updatedSun Apr 14 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America Customer Service through Twitter

Bank of America is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Bank of America will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Bank of America your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Bank of America that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Bank of America's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Bank of America

Of the 21 way(s) to get in touch with Bank of America, customers like you claim that the best one is the 800-432-1000 option. From this page you can easily access all the possible contact information options for Bank of America as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Bank of America? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Bank of America

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