Bank of America Customer Care on Twitter

Getting Bank of America's Attention on Twitter by GetHuman

@BofA_Help
Customer Twitter Account
Usually replies within: 302.5 hours
Best time to tweet: ~2pm
#13 of 20 contacts
47,590 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Bank of America

Over payment on credit card.
I was just approved for a new credit card but I want it to be mailed to a different add...
i need a transaction processed ineed a live associate not computer chat
Necesito agregar una cuenta de un banco extranjero para hacer transferencias bancarias...
I had an EDD (prepaid debit card for unemployment) back in ****, but I haven't been une...
I wanted to follow up on a request on my credit card. I had made a late payment and the...
Scheduled online transfer to another BoA Account
I want it fixed by boa releasing the hold on the $***.**.
I sent some money thru zelle this morning, the bank is holding for ** hours, I would as...
I made a zelle transaction to Mr. Beasley for $***.** this morning, the bank is holding...
You mixed up my request in my checking account
Pre approval amount on credit card
Automated systems not recognizing the account number or phone number and it's not I nee...

Get help with my issue

Bank of America Twitter-based Customer Help - Stats

Twitter @ Handle@BofA_Help
Call-back availableNO
Best hoursMon-Fri 8am-9pm, Sat 11am-8pm EST
Right time to tweet them2pm
Expected reply tweet302.5
Issue turnaround time544
Rank (amongst all ways to contact)13
Legibility of messaging64%
Customer service rating50%
Customer votes47,590
Information last updatedWed Feb 01 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America Customer Service through Twitter

Bank of America is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Bank of America will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Bank of America your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Bank of America that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Bank of America's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Bank of America

Of the 20 way(s) to get in touch with Bank of America, customers like you claim that the best one is the 800-432-1000 option. From this page you can easily access all the possible contact information options for Bank of America as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Bank of America? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Bank of America

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