Bank of America Customer Service Phone Number

800-518-0479
Hold time now: 34 mins (avg 22)
Best time to call: 3:15pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Bank of America phone number (it's ranked #16). Most customers call 800-432-1000 for support: Click here for best option

Other customers got on the phone recently because:

My wallet was stolrnd and my bank america card was stoten i call last week and reported...
Authorization code to access online backing
I it shows no balance on my card
I ask last week to tranfer my edd account to my chase account have it been set up yet?
The second month in a row I have been locked out of my auto loan. It keeps saying my p...
I don’t have access to my account
Merchant error charged to my card
Aaron. Morales. Needs. A card less. Debit. Card. To. Access. His. Money*Encrypted. As. Well
MONEY IS BEING SUBTRACTED FROM MY ACCOUNT WHICH DOESNT COMPARE WITH RECENT PRINTOUTS. I...
trying to obtain refund for a credit card with Bank of America I called the phone num...
Last week I reported fraud on my credit card. The fraudulent charge was reversed, and...
FDIC coverage on savings account?
I need to stop payment on a billpay issued paper check.
ACH sent out and rejected, enquirer about return to account

Help me with my issue

Bank of America Customer Service Phone Number 800-518-0479 - Info & Statistics

Phone number to dial800-518-0479
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial3:15pm
Navigate phone maze to a humanDirect to human
Average wait22
Current wait34
Rank (among phone numbers)16
Rank (overall)20
Alternate methodsphone or chat or web or twitter
Quality of communication43%
Quality of help83%
Customer votes23,325
Best phone number800-432-1000
Information last updatedSat Jan 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's 800-518-0479 Customer Service Number

This Bank of America phone number is ranked #16 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 800-518-0479 is to reach the Bank of America Customer Service department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours Mon-Fri 9am-5pm EST. Bank of America has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 800-518-0479 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Bank of America in General

While 800-518-0479 is Bank of America's #16 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 43% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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