Bank of America Mortgage Services Phone Number

Hold time now: 38 mins (avg 17)
Best time to call: 8:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This # is a short cut for Making Home Affordable program for Bank Of America. (Re-Modification of a mortgage)
When automated phone menu picks up you hear: Please say or enter your account number
This is not the most popular Bank of America phone number (it's ranked #11). Most customers call 800-432-1000 for support: Click here for best option

Other customers got on the phone recently because:

I want to know if I can cash a check in my business LLC name * EIN even though I don't...
I would like to cancel my Savings account at Bank of America.
I would like to buy flight ticket but bank not allow
Transfer to credit card isn’t showing **Also needing to find out why card isn’t working...
I received my new card and when I call to activate it it says it cant
on-line banking statement balance on card *****
Can you please tell me my BALANCE I WOULD LIKE TO PAY TODAY
I want an additional debit*credit card
I need to access pervious bank statements
Lost my debit card and I see unexpected transactions
** unauthorized purchases made from Walmart on Aug ** through PayPal. I alerted both im...
Credit card statement is inaccurate.

Help me with my issue

Bank of America Mortgage Services Phone Number 888-325-6435 - Info & Statistics

Phone number to dial888-325-6435
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMortgage Services
Call center hours24 hours, 7 days
Best time to dial8:45am
Navigate phone maze to a humanThis # is a short cut for Making Home Affordable program for Bank Of America. (Re-Modification of a mortgage)
Average wait17
Current wait38
Rank (among phone numbers)11
Rank (overall)14
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication35%
Quality of help80%
Customer votes34,702
Best phone number800-432-1000
Information last updatedWed Sep 20 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's 888-325-6435 Mortgage Services Number

This Bank of America phone number is ranked #11 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 888-325-6435 is to reach the Bank of America Mortgage Services department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours 24 hours, 7 days. Bank of America has 16 phone numbers and 21 different ways to get customer help. We've compiled information about 888-325-6435 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Mortgage Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Mortgage Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Bank of America in General

While 888-325-6435 is Bank of America's #11 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 21 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 35% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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