Bank of America Property Claims Phone Number

  • Calls Bank of America's Property Claims department
  • On average, callers wait 17 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 9:30am
  • Some common reasons that visitors to GetHuman call Bank of America include Report Fraud, Card Declined, Account Access, Dispute a Charge, and Missing Payment.
  • Get a real live human at this number: Say "Representative" - will take you an insurance claims BOA representative
  • When you call Bank of America and their automated voice system picks up, you hear: Property Claims Dept - If you have a claim check and you need the address to mail in a claim to get the process started, Press 1. To discuss a project or if you already have a claim started, Press 2. For all other calls, please hold online for the next representative.
  • This is not the most popular Bank of America phone number (it's ranked #13). Most customers call 800-432-1000 for support: Click here for best option

What It's Like to Call Bank of America Phone Number 800-669-6076

Dec 18, 2023

This phone number is inaccessible unless you're willing to enter personal information. This phone number is for Bank of America's property claims department, and the system is set up to prevent anyone who doesn't have a valid claim from using it.

When you call, you're taken to the automated menu and told to enter either your Social Security Number, account number or tax identification number. You can ask to speak to a representative, but the system will not take you forward to speak to someone until you give out that information. Asking to speak to the representative multiple times will get the system to confirm that you want to speak to someone but remind you that in order to speak with anyone, you need to enter your personal information in some manner.

Refusing to enter your information led the system to give a recorded message about tax information and year-end tax actions before the system dropped my call. I was not willing to enter personal information, as I'm not a Bank of America customer, so I ended things there without attempting to go further.

It makes sense that the system is set up to keep people who aren't Bank of America customers from using this number. This is meant to assist people who have had property seized or might soon have property seized, and Bank of America doesn't want people using this number without having a good reason. These types of calls often take a while, so it makes a lot of sense to limit traffic as much as possible.

I also like that the automated system is receptive to the possibility that someone might want to speak to a representative immediately. I understand the need for a chokepoint to keep people from wasting a representative's time, but as long as a person is willing to enter their information, they can easily get help from someone without needing to waste time with the automated system.

It can be quite frustrating to have to go through an automated system when you already know who you want to speak to and what you need help with. This system helps customers who already have a good idea of what they need to get help right away while still allowing less advanced customers to get assistance from the automated system in order to get to where they need.

It's not possible for me to get a full picture of whether or not this number is effective for actual customers. However, based on my interaction with the automated system, it seems likely that this number would be effective for genuine customers, and I would use it if I were a customer.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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Bank of America Property Claims Phone Number 800-669-6076 - Info & Statistics

Phone number to dial800-669-6076
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingProperty Claims
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanSay "Representative" - will take you an insurance claims BOA representative
Average wait17
Current wait41
Rank (among phone numbers)13
Rank (overall)16
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication78%
Quality of help71%
Customer votes68,828
Best phone number800-432-1000
Information last updatedWed Feb 28 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's 800-669-6076 Property Claims Number

This Bank of America phone number is ranked #13 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 800-669-6076 is to reach the Bank of America Property Claims department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours 24 hours, 7 days. Bank of America has 16 phone numbers and 21 different ways to get customer help. We've compiled information about 800-669-6076 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-669-6076. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Bank of America Property Claims agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Bank of America Once on the phone with Bank of America's Property Claims department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Bank of America in General

While 800-669-6076 is Bank of America's #13 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 21 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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