Bank of America Home Retention Phone Number

877-327-9225
Hold time now: 36 mins (avg 17)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This is for Home Retention Department / Collections
This is not the most popular Bank of America phone number (it's ranked #12). Most customers call 800-432-1000 for support: Click here for best option

Other customers got on the phone recently because:

I can't have access to my account again and don't know what is going on
Help me with my bank of America I need more help
I received a text message stating that I had been chosen to receive an iPhone Pro for...
I received a check in the mail from Bank of America and want to know if it is legit
Do I apply online or can go into bank to start a new account or do I have to make appoi...
I wanted to see if my ebt card is as flagged for any reason.
Bank card lost, in another country need replacement, and change pin number of business...
Our company sent money to a vendor, but the vendor is unable to gain access to those fu...
I want to stop payment with the litigation practice group pc
I need to wire transfer cash in my account to an external account. However, I’m current...
I live in wyoming and need to cash a check from u
I trying to cancel my items that i am so called getting
VIB-*****I DIDN'T GET UNTIL NOW
VIB-**** WITH THIS CODE from viber they said me I won ****** dollar this year they choo...

Help me with my issue

Bank of America Home Retention Phone Number 877-327-9225 - Info & Statistics

Phone number to dial877-327-9225
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingHome Retention
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanThis is for Home Retention Department / Collections
Average wait17
Current wait36
Rank (among phone numbers)12
Rank (overall)15
Alternate methodsphone or chat or web or twitter
Quality of communication79%
Quality of help59%
Customer votes54,267
Best phone number800-432-1000
Information last updatedSat May 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's 877-327-9225 Home Retention Number

This Bank of America phone number is ranked #12 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 877-327-9225 is to reach the Bank of America Home Retention department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours 24 hours, 7 days. Bank of America has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 877-327-9225 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Home Retention can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Home Retention department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Bank of America in General

While 877-327-9225 is Bank of America's #12 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 59% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!