Bank of America Home Retention Phone Number

877-327-9225
Hold time now: 31 mins (avg 20)
Best time to call: 2:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This is for Home Retention Department / Collections
Bank of America's #1 Phone Number

Bank of America Home Retention Phone Number 877-327-9225 - Info & Statistics

Phone number to dial877-327-9225
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingHome Retention
Call center hours24 hours, 7 days
Best time to dial2:15pm
Navigate phone maze to a humanThis is for Home Retention Department / Collections
Average wait20
Current wait31
Rank (among phone numbers)12
Rank (overall)15
Alternate methodsphone or chat or web or twitter
Quality of communication76%
Quality of help62%
Customer votes54,269
Best phone number800-432-1000
Information last updatedWed Jun 20 2018 08:00:00 GMT+0000 (UTC)

Bank of America's 877-327-9225 Home Retention Number

This Bank of America phone number is ranked #12 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 877-327-9225 is to reach the Bank of America Home Retention department for problems like Fraud, Change PIN, Technical Support, Reduce my interest rate, Check on a Refund. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours 24 hours, 7 days. Bank of America has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 877-327-9225 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Home Retention can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Home Retention department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Bank of America's phone numbers against each other.

Contacting Bank of America in General

While 877-327-9225 is Bank of America's #12 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Bank of America.
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