Bank of America Executive Customer Relations Phone Number

Hold time now: 27 mins (avg 21)
Best time to call: 8:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For Executive Customer Relations. Keep dialing 0 at the prompts, and then key in your option when it says "In order to get you to an associate, you must make a valid selection", then press 1
This is not the most popular Bank of America phone number (it's ranked #3). Most customers call 800-432-1000 for support: Click here for best option

Other customers got on the phone recently because:

Credit card not working due to activity - need to verify activity so can get card worki...
emotions ball He made a transaction for me on January ** and I have not received the pa...
Just received my ATM card. Directions say I gave to go to ATM location to activate it...
Calling to negotiate an outstanding credit card balance
Opened a new account a week ago and still haven't received my account number i need ac...
Accounts. I want to talk about accounts
my idenity was stolen and i have need to know my balance
Foreign transaction fee charged for spending USD in USA
We have been trying for two weeks to get into a lobby in order to get a medallion. Usin...
I have all my debts with Freedom relief co.and they called me and tell that you said th...
Zelle isn’t working please assist with this issue. Thank you
You guys rejected my deposit from Doordash
Customer service help with a balance transfer
I have an overdue bill. I am wanting to have the fee waived since I am usually not late...

Help me with my issue

Bank of America Executive Customer Relations Phone Number 704-386-5687 - Info & Statistics

Phone number to dial704-386-5687
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingExecutive Customer Relations
Call center hours24 hours, 7 days
Best time to dial8:45am
Navigate phone maze to a humanFor Executive Customer Relations. Keep dialing 0 at the prompts, and then key in your option when it says "In order to get you to an associate, you must make a valid selection", then press 1
Average wait21
Current wait27
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication56%
Quality of help62%
Customer votes20,388
Best phone number800-432-1000
Information last updatedSun Jan 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's 704-386-5687 Executive Customer Relations Number

This Bank of America phone number is ranked #3 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 704-386-5687 is to reach the Bank of America Executive Customer Relations department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours 24 hours, 7 days. Bank of America has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 704-386-5687 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Executive Customer Relations can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Executive Customer Relations department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Bank of America in General

While 704-386-5687 is Bank of America's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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