Bank of America Home Loans Phone Number

Hold time now: 41 mins (avg 23)
Best time to call: 8:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press "0" at every prompt for Mortgage Department
Bank of America's #1 Phone Number

Other customers got on the phone recently because:

i have daily bance checked off but i am not receiving anything
A refund on a credit card to a deceased customer on *-**-**. Called often in June to c...
Closed credit card has me listed on the account and it shows up on my credit report how...
I have a Bank of America Advantage Plus Checking account and have to stop payment on a...
I applied for a credit card online and was approved however when I went to another wind...
Hi, * My name is Chuangfa Liang. I got a problem which I made a wrong money transf...
In May **** I opened a Bank of America credit card account having *% Intro APR and $* b...
I ve been waiting for * and a half our for service. It is a fraud issue.
I need to get my online information please
my last payment was not credit to my last statement can not get in contact with nobody...
My account number was changed and I was wondering whether my account has been used for...
My debit card has been stolen and I would like to find ways to secure it.
My account has been overdrawn multiple times and I want to dispute the charges and have...
Two checks list in the mail. I’d like to issue a stop payment.
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Bank of America Home Loans Phone Number 800-285-6000 - Info & Statistics

Phone number to dial800-285-6000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingHome Loans
Call center hoursMon-Fri 8am-9pm EST
Best time to dial8:45am
Navigate phone maze to a humanPress "0" at every prompt for Mortgage Department
Average wait23
Current wait41
Rank (among phone numbers)5
Rank (overall)5
Alternate methodsphone or chat or web or twitter
Quality of communication72%
Quality of help81%
Customer votes26,512
Best phone number800-432-1000
Information last updatedMon Jan 13 2020 08:00:00 GMT+0000 (UTC)

Bank of America's 800-285-6000 Home Loans Number

This Bank of America phone number is ranked #5 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 800-285-6000 is to reach the Bank of America Home Loans department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours Mon-Fri 8am-9pm EST. Bank of America has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 800-285-6000 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Home Loans can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Home Loans department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Bank of America's phone numbers against each other.

Contacting Bank of America in General

While 800-285-6000 is Bank of America's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 72% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Bank of America.
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