Bank of America Home Loans Phone Number

Hold time now: 30 mins (avg 15)
Best time to call: 8:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press "0" at every prompt for Mortgage Department
This is not the most popular Bank of America phone number (it's ranked #5). Most customers call 800-432-1000 for support: Click here for best option

Other customers got on the phone recently because:

make sure check i recieved from bank of america is not fraud.
Debit card fraud. I shut down the card and ordered a replacement but the fraudulent cha...
on my credit card * **** I reported fraud charges yesterday for $ **.**. I was told t...
A card I ordered for new authorized user was never received. I need to cancel that one...
Name : Mohammed Ali Akoum *Date of Birth :*********
Good evening. I want to know if an account has been opened in Bank of America All the r...
My banking card is not working,Can you help me refound it please.
i cant find my credit card
I don't get an authorization code for Zelle transfer on my email! It always asks to cal...
A bottom, my bank charge monthly fee
so, what happened was I recently received a check for *** dollars mind you it was autho...
before traveling outside the USA I tried to pay my loan, line of credit and Bank of Ame...
Transfer limit release please
I need to cancel an online transfer.

Help me with my issue

Bank of America Home Loans Phone Number 800-285-6000 - Info & Statistics

Phone number to dial800-285-6000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingHome Loans
Call center hoursMon-Fri 8am-9pm EST
Best time to dial8:45am
Navigate phone maze to a humanPress "0" at every prompt for Mortgage Department
Average wait15
Current wait30
Rank (among phone numbers)5
Rank (overall)5
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication64%
Quality of help73%
Customer votes26,521
Best phone number800-432-1000
Information last updatedTue May 30 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's 800-285-6000 Home Loans Number

This Bank of America phone number is ranked #5 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 800-285-6000 is to reach the Bank of America Home Loans department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours Mon-Fri 8am-9pm EST. Bank of America has 16 phone numbers and 21 different ways to get customer help. We've compiled information about 800-285-6000 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Home Loans can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Home Loans department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Bank of America in General

While 800-285-6000 is Bank of America's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 21 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 64% score for their communication skills and a 73% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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