Bank of America Online Banking Phone Number

800-781-5393
Hold time now: 38 mins (avg 22)
Best time to call: 8:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Leads directly to an associate for Online Banking for all states but California, and BofA Northwest
This is not the most popular Bank of America phone number (it's ranked #2). Most customers call 800-432-1000 for support: Click here for best option

Other customers got on the phone recently because:

Bank of America has refused to unfreeze my card after I received the new card. The old...
Bank of America has had my card Frozen for over ** days they refused to unfreeze my car...
I reported fraudulent activity on my Bank of America unemployment card. Bank of America...
I keep getting charges from roku and some i dont reognize why and amazon as well
I'm trying to look into a monthly charge on my card that I do not remember authorizing.
transfer all checks to bank of America under aaron morales
I am missing a deposit for $**.** which mailed to the Emeryville branch earlier this month.
I need to order personal checks. I need to change some info on the check. I need to re...
Want debit stopped for fifteenth for the Spa
I have not gotten a bill for credit card for December. Problem? Usually get bill by fir...
I transferred money from account ending **** mistakenly to my cc. When I discovered it...
Political contributions, made by boa since *-**-****. PAC, person or any other. I want...
My wallet was stolrnd and my bank america card was stoten i call last week and reported...
Authorization code to access online backing

Help me with my issue

Bank of America Online Banking Phone Number 800-781-5393 - Info & Statistics

Phone number to dial800-781-5393
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOnline Banking
Call center hours7am-10pm EST
Best time to dial8:30am
Navigate phone maze to a humanLeads directly to an associate for Online Banking for all states but California, and BofA Northwest
Average wait22
Current wait38
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web or twitter
Quality of communication65%
Quality of help32%
Customer votes57,670
Best phone number800-432-1000
Information last updatedSun Jan 17 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's 800-781-5393 Online Banking Number

This Bank of America phone number is ranked #2 out of 16 because 420,030 Bank of America customers tried our tools and information and gave us feedback after they called. The reason customers call 800-781-5393 is to reach the Bank of America Online Banking department for problems like Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment. As far as we can tell, Bank of America has call center locations in Massachusetts or Arizona or Florida and you can call during their open hours 7am-10pm EST. Bank of America has 16 phone numbers and 20 different ways to get customer help. We've compiled information about 800-781-5393 and ways to call or contact Bank of America with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Bank of America

Calling Bank of America at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Bank of America Online Banking can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Bank of America's Online Banking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Bank of America in General

While 800-781-5393 is Bank of America's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-432-1000 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Bank of America help by calling them, is that other customers give their customer support at this number a 65% score for their communication skills and a 32% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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