Bank of America Customer Service

Contact Bank of America & solve common issues

Use Bank of America's Phone Number

Bank of America's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Bank of America. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting Bank of America customer support

Below you can compare and contrast the 21 ways to contact Bank of America by looking at which ones are the fastest and which ones other customers recommend the most for solving Bank of America customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Bank of America across the following channels: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
Customer Service
24 mins2204
Online Banking
3 mins1957
Executive Customer Relations
2 mins608
Online Banking/Bill Pay
3 mins1701
Home Loans
3 mins2652
3 mins272
Credit Cards
38 mins1496
Live Chat at
Customer Service
3 mins615
Fraud Reporting
24 mins1365
Credit Cards
3 mins249
23 mins1705
Online Help at
Customer Service
< 3 hrs2447
Customer Service
79 mins466
Mortgage Services
2 mins1483
Home Retention
2 mins763
Property Claims
2 mins535
Online Help at
Home Mortgages
< 2 hrs2015
Fraud Detection
2 mins1264
International Customer Service
20 mins2872
Customer Service
16 mins303
Customer Service
13 mins1813

Bank of America: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Bank of America.
There's more!
Click below to show 37 more questions, answers, and complete guides to common Bank of America customer support problems.

Recent reasons customers contacted Bank of America:

I have issue with your poor customer service .I wire transfer money from my business ac...
My name is sohila vatandoust
I need to refund an overpayed credit card balance.
Talk to an agent about a hold on account.
Customer service support **********
I have written the issue previously. I would like the money returned and be notified of...
I would need a reference letter from bank of america in order to open an new account in...
A check made out to me was returned, according to my bank Capital One, to the issuer, B...
hi do B.O.A Issue vault sub numbers ?*if so is there a release fee to be paid ?*Robert...
More customer issues

Help me with my issue

Does GetHuman work with Bank of America?

GetHuman does not work with Bank of America's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Bank of America at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Bank of America's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Bank of America at a Glance

Bank of America has 1 chat option
Bank of America has no customer email
Bank of America has 2 help forums
Bank of America has 1 twitter handle
Bank of America has 1 facebook page
Contact information overview

Answered on this page:

How Do I Delete an Existing Bill Pay Payee with Bank of America?
How Do I Send an Ach Payment from My Bank of America Account?
How Do I Cancel an Existing Transfer in My Bank of America Account?
How Do I Talk to a Bank of America Customer Service Rep?
How Do I Close My Account with Bank of America?
What Do I Do If My Bank of America Card Was Declined?
How Do I Cancel a Recurring Bill Payment with Bank of America?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!