Common Problem Categories
As reported by Bank of America customers to GetHuman in the last 60 days
Fraud: 813 inquiries
Change PIN: 1,846 inquiries
Technical Support: 1,158 inquiries
Reduce my interest rate: 1,166 inquiries
About Bank of America
If you're here looking up Bank of America customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Bank of America also goes by or is associated with the names Bank America, BofA, B of A, Bank of America Corporation, Bank of America. They are considered to be part of the following sectors and industries: banking, financial, services, Financials, Banks, Banking & Mortgages. Bank of America is associated with terms like consumer banking, corporate banking, insurance, investment banking, mortgage loans, private banking, private equity, wealth management, credit cards, public company, public, banking & mortgages, financial services, consulting & professional services, b2b, finance by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Chase, Wells Fargo, BNY Mellon, US Bank, BB&T. They employ 208,000 people according to customers in the know.