TD Bank Customer FAQ

In summary, to access the digital services offered by TD Bank, you need access to your TD account. If you forget your log in credentials, which are your TD Bank account username and password, you can reset them by following the guidelines given in this article. When choosing a new password or username, ensure that it is different from the old one. The password should contain 8-32 characters with a mixture of letters, numbers, upper and lower case letters and special symbols. Do not share your log in credentials with anyone.

To add a new card to your online banking, log into your TD Bank online banking account. Go to the “Accounts” tab, select “Add a Card,” and follow the prompts to enter the card details.

To close your TD Bank account, you must typically visit a branch or speak to a representative over the phone. However, if you're overseas, phone may be your best option. You can contact them at their international toll-free number 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. We recommend you ensure all electronic deposits, payments, and checks have cleared before initiating the closure process. Please note whatever the method, any residual funds will be returned to you via mailed check. Be sure to update your address with TD Bank for a smooth process. Please discuss this further with TD Bank directly for the precise procedures.