Citibank Customer Service

Contact Citibank & solve common issues

Use Citibank's Phone Number

Citibank's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Citibank. Below you will also find the phone and non-phone-based contact information we've gathered.

Citibank: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Citibank.
There's more!
Click below to show 22 more questions, answers, and complete guides to common Citibank customer support problems.

Contacting Citibank customer support

Below you can compare and contrast the 10 ways to contact Citibank by looking at which ones are the fastest and which ones other customers recommend the most for solving Citibank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Citibank across the following channels: Phone, Web, Chat, Twitter.

Phone number / contactWaitVotes
800-950-5114
Customer Service
5 mins2462
800-374-9700
Online Fraud Protection
3 mins251
Online Help at online.citibank.com
Customer Service
< 3 hrs847
800-274-6660
Identity Theft
10 mins958
Live Chat at online.citibank.com
Customer Service
20 mins220
888-248-4226
Banking
87 mins531
@askciti
Customer Service
2 mins1701
888-766-2484
Citi AAdvantage
18 mins2212
210-677-3789
International Customer Service
11 mins212
@citibank
Customer Service
20 mins1210

Recent reasons customers contacted Citibank:

Trying to set up a new external account. My regular bank account was hacked and I now...
My issue is my regular checking account was hacked. I received a NEW BANK ACCOUNT numb...
I need to close my account
Lost prevention money taken for debt already paid ** years ago needs to be returned to...
I am not a Citibank customer but I received a check from a company called Personal Spac...
I need to discuss with someone about opening an account, but I have a special situation...
I want to discuss the new simplified banking, relationship tiers et cetera
Found a lost card want to report
I received an automated text from Citibank saying my card was used at *:** AM for a Doo...
I want to reopen my closed account. I missed a payment and it closed.
I want to reopen my account
Invalid charges to my credit card
I have never received my bank card and it's been almost ** days. I've been way. What's...

Help me with my issue

Does GetHuman work with Citibank?

GetHuman does not work with Citibank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Citibank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Citibank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Citibank at a Glance

Citibank has 1 chat option
Citibank has no customer email
Citibank has 1 help forum
Citibank has 2 twitter handles
Citibank has no facebook page
Contact information overview

Answered on this page:

How Do I Activate My Citibank Card?
What are the fees and charges associated with Citibank accounts?
How Do I Order a New Citibank Debit Card?
How Do I Change My Password Without Knowing Debit Card Number on My Citibank Account?
How Do I Pay My Citibank Credit Card Bill Online?
How Do I Recover My Citibank Account?
How Do I Unfreeze My Citibank Account?
Solutions to common issues

Contacting Other Companies

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