Citibank Phone Number

Calling Citibank customer service faster by GetHuman

Customer service
Current Wait: 16 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Dispute a ChargeReplacement CardGet Banking HelpAccount AccessMake a PaymentA different issue
Get to a live person fastest: Press 0 at each prompt, ignoring messages or repeat "Representative"

Reasons customers like you called recently

I can't sign in my Citi bank account. Need to reset my account right now.
a day ago
I need to speak to an English speaking representative
a day ago
hello, *I hope you are doing well. Actually, the reason for writing this email is tha...
a day ago
I am a very old and valuable customer of citibank credit card and at no point of time t...
a day ago
explain why they change the amount and cash back
2d ago
how come when I make a monthly deposit of **** and request *** back in cash why does it...
2d ago
fraud prevention will not allow zelle transaction to go through
2d ago
i had a dispute that was settled in favor of the payee without telling me what the paye...
2d ago
card may have been anciently knocked into trash
2d ago
dispute settled in payees favor why ???? need new card other card misplaced in my...
2d ago
can not log in to my account because the verification code is sent to ********** which...
2d ago
Trying to verify a check I recieved
2d ago
We want to close the payment for the Loan Account no ****** upon waiver of all charges...
2d ago
I am constantly unable to access online banking. The message that "We are experiencing...
3d ago
My debit card has been declined on two different occasions and I do not know why.
3d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-374-9700 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Press 0 at each prompt, ignoring messages or repeat "Representative"
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone or web or chat or twitter
Quality of communication
Quality of help
Customer votes
Information last updated
Mon Dec 02 2019 08:00:00 GMT+0000 (UTC)

Citibank's Best Toll-Free/800 Customer Phone Number

This is Citibank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citibank agent. This phone number is Citibank's Best Phone Number because 93,786 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-374-9700 include Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment and other customer service issues. The Citibank call center that you call into has employees from Texas, Missouri, Virginia, Kentucky and is open 24 hours, 7 days according to customers. In total, Citibank has 7 phone numbers. It's not always clear what is the best way to talk to Citibank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citibank - by phone or otherwise

While 800-374-9700 is Citibank's best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citibank customers, is by calling their 800-274-6660 phone number for their Fraud Detection department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Citibank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citibank.

What is GetHuman's Relationship to Citibank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citibank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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