Citibank Phone Number

Calling Citibank customer service faster by GetHuman

800-374-9700
Customer service
Current Wait: 22 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Dispute a ChargeReplacement CardGet Banking HelpAccount AccessMake a PaymentA different issue
Get to a live person fastest: Press 0 at each prompt, ignoring messages or repeat "Representative"

Reasons customers like you called recently

I need to access my online banking but I was shutout.
4h ago
Pre-application questions about AAciticard Platinum Select card $*** credit for airline...
6h ago
I want to talk on phone to an officer of Citibank. On line or App, i cannot operate.
9h ago
I have been receiving notices that Komodocooks and MaxRev Healthy merchants have been c...
11h ago
contact Citibank executive offices in Kentucky
a day ago
I cannot remember my password. Please help reset it
a day ago
My dad who had the credit cards is nomore.i had the cards blocked & closed & have paid...
a day ago
The card is blocked & closed & i'm still getting charges.The person concerned is no mor...
a day ago
Error message on Citi Online when trying to set up external transfer or Zelle - says to...
2d ago
I'm looking at my November statement, which says I owe $***.**. I need to know what thi...
3d ago
I need to check my account balance
3d ago
My name is Amalia Pizzardi and I am in Rome, my handbag was stolen with all my cards, I...
3d ago
I want to know the procedure of uploading office address proof to Citibank portal online
3d ago
Blocked online please unblock me so i can logon
4d ago
I can't fix this aand Citibank has offered no solution. I tried creating a new passwor...
4d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-374-9700 - by the Numbers

Phone number to dial
800-374-9700
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:15am
Navigate phone maze to a human
Press 0 at each prompt, ignoring messages or repeat "Representative"
Average wait
16
Current wait
22
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or chat or twitter
Quality of communication
57%
Quality of help
60%
Customer votes
7,888
Information last updated
Sat Nov 16 2019 08:00:00 GMT+0000 (UTC)

Citibank's Best Toll-Free/800 Customer Phone Number

This is Citibank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citibank agent. This phone number is Citibank's Best Phone Number because 93,786 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-374-9700 include Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment and other customer service issues. The Citibank call center that you call into has employees from Texas, Missouri, Virginia, Kentucky and is open 24 hours, 7 days according to customers. In total, Citibank has 7 phone numbers. It's not always clear what is the best way to talk to Citibank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citibank - by phone or otherwise

While 800-374-9700 is Citibank's best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citibank customers, is by calling their 800-274-6660 phone number for their Fraud Detection department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Citibank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citibank.

What is GetHuman's Relationship to Citibank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citibank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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