Citibank Member Services Phone Number

Hold time now: 20 mins (avg 17.5)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 at each prompt, ignoring messages.
Citibank's #1 Phone Number

Other customers got on the phone recently because:

My debit card has been declined on two different occasions and I do not know why.
My friend send me money to Citibank Indonesia to my local accnt about ****usd now the p...
want to make payments from automatic withdrawal but cant online
Hii $*** got deducted from my debit. I request you to kindly help in this case to refund
I need to speak to an English speaking human concerning a Best Buy account. They or you...
Hi.. *City had issued credit card in year **** and we have closed this account in year...
CREDIT CARD validity over , also unable to login
I reported a case of identify theft to you that you have been helping me with since the...
Hey, i want to contact citybank to know about my check from google ireland limited.
Hello gud afternoon yung naibgay ko plng address nung nag aply ako ng citi rewards card...
I had automatic payments payments for my home depot account .It hacked and stopped all...
detected money once salary credited , need to evidence fast action on it
I believe i may have a fraud check trying to be cashed At my business currently and ne...
Locked out off account online
Help me with my issue

Citibank Member Services Phone Number 888-766-2484 - Info & Statistics

Phone number to dial888-766-2484
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait17.5
Current wait20
Rank (among phone numbers)6
Rank (overall)9
Alternate methodsphone or web or chat or twitter
Quality of communication74%
Quality of help71%
Customer votes5,708
Best phone number800-374-9700
Information last updatedTue Dec 03 2019 10:00:00 GMT+0000 (UTC)

Citibank's 888-766-2484 Member Services Number

This Citibank phone number is ranked #6 out of 7 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 888-766-2484 is to reach the Citibank Member Services department for problems like Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 888-766-2484 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Citibank's phone numbers against each other.

Contacting Citibank in General

While 888-766-2484 is Citibank's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Citibank.
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