Citibank Member Services Phone Number

888-766-2484
Hold time now: 21.5 mins (avg 17.5)
Best time to call: 1:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 at each prompt, ignoring messages.
This is not the most popular Citibank phone number (it's ranked #6). Most customers call 800-374-9700 for support: Click here for best option

Other customers got on the phone recently because:

Helllo my name is Robert I never got my citi debit card into the mailing it so post to...
Hello my name is Robert I wanted know where my debit card yous told me that my debit ca...
L need to speak to a agent
Received a citi bank cc that I did not apply for. Also received a letter telling me tha...
Can not see Savings Account info with my login
Checking account promo missing
I was charged $** for my citibank card and the money is not on there i was only charged...
Forgot password new custsmer an have not received debt card yet what do I do
My November home depot card payment went to the wrong card and was considered not paid...
You pay from my checking account each month a credit card bill from Amazon*Chase Bank...
I can't redeem my CitiBank rewards.
You automatically pay my Chase amazon bill each month. I had to change my chase amazon...
I got kicked out of my mobile citi app for too many incorrect password entries.
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Citibank Member Services Phone Number 888-766-2484 - Info & Statistics

Phone number to dial888-766-2484
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait17.5
Current wait21.5
Rank (among phone numbers)6
Rank (overall)9
Alternate methodsphone or web or chat or twitter
Quality of communication77%
Quality of help74%
Customer votes5,706
Best phone number800-374-9700
Information last updatedThu Dec 01 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Citibank's 888-766-2484 Member Services Number

This Citibank phone number is ranked #6 out of 7 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 888-766-2484 is to reach the Citibank Member Services department for problems like Dispute a Charge, Replacement Card, Get Banking Help, Account Access, Make a Payment. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 888-766-2484 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citibank in General

While 888-766-2484 is Citibank's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 74% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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