Citibank Member Services Phone Number

888-766-2484
Hold time now: 24 mins (avg 17.5)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 at each prompt, ignoring messages.
This is not the most popular Citibank phone number (it's ranked #6). Most customers call 800-374-9700 for support: Click here for best option

Other customers got on the phone recently because:

Is this active account and how it works ***********
Damaged debit card can you go to a Citibank branch and get a new debit card?
Had a question about a check being cashed at our bank
I want to know if my card provides rental car insurance - please advise
Hello Sir*Madam,*I would like to request your good office to disconnect my Spotify effe...
I applied online today to open a new savings account . In the application , due to my...
I applied today to open a new savings account . On the application , I was unable to...
The online computer when I call in has been cutting me off for hours and cannot reach...
need to fine out how can I get my wayfair account back I try using it today and there...
I need a collect call number for you.
How to find out how much money I have in my debit card
Citi bank sent me money somewhere and I don't know where.
Yes ma'am I called this morning and talked to some Citibank customer service people the...
Checking to see if I have an account in collections. I am being harassed by a company c...

Help me with my issue

Citibank Member Services Phone Number 888-766-2484 - Info & Statistics

Phone number to dial888-766-2484
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait17.5
Current wait24
Rank (among phone numbers)6
Rank (overall)9
Alternate methodsphone or web or chat or twitter
Quality of communication74%
Quality of help71%
Customer votes5,708
Best phone number800-374-9700
Information last updatedWed Nov 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Citibank's 888-766-2484 Member Services Number

This Citibank phone number is ranked #6 out of 7 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 888-766-2484 is to reach the Citibank Member Services department for problems like Get Banking Help, Dispute a Charge, Replacement Card, Account Access, Make a Payment. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 888-766-2484 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citibank in General

While 888-766-2484 is Citibank's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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