Citibank International Customer Service Phone Number

210-677-3789
Hold time now: 21 mins (avg 10)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Citibank phone number (it's ranked #7). Most customers call 800-374-9700 for support: Click here for best option

Other customers got on the phone recently because:

i would like to request a copy of my statement of account.
I need to cancel credit card want to speak with person
Money was taken off my card at Citibank atms
I am out of the country and have been having issues using my credit card.
Just approved for credit card but need card number.
New credit card application rejected
I overpaid my account. How to get refund back to me?
Citi Bank loaned my the money for tires I bought at Big OTires, I paid a few payments a...
My phone number was cancelled by Globe and i need to change my phone number
Maintenance charge is getting deducted and I wanted to know how much should be the mini...
Citi bank application problem
I was locked out of my Citibank credit card account and I am unable to change my passwo...
We overpaid our Citi CC by approximately $**,***. We reported the overpay upon discove...
please call or give me a number where i can speak to someone

Help me with my issue

Citibank International Customer Service Phone Number 210-677-3789 - Info & Statistics

Phone number to dial210-677-3789
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingInternational Customer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanDirect to human
Average wait10
Current wait21
Rank (among phone numbers)7
Rank (overall)10
Alternate methodsphone or web or chat or twitter
Quality of communication58%
Quality of help63%
Customer votes3,133
Best phone number800-374-9700
Information last updatedMon Jan 23 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Citibank's 210-677-3789 International Customer Service Number

This Citibank phone number is ranked #7 out of 7 because 93,786 Citibank customers tried our tools and information and gave us feedback after they called. The reason customers call 210-677-3789 is to reach the Citibank International Customer Service department for problems like Get Banking Help, Dispute a Charge, Replacement Card, Make a Payment, Account Access. As far as we can tell, Citibank has call center locations in Texas or Missouri or Virginia or Kentucky and you can call during their open hours 24 hours, 7 days. Citibank has 7 phone numbers and 10 different ways to get customer help. We've compiled information about 210-677-3789 and ways to call or contact Citibank with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Citibank

Calling Citibank at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Citibank International Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Citibank's International Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Citibank in General

While 210-677-3789 is Citibank's #7 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-374-9700 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Citibank help by calling them, is that other customers give their customer support at this number a 58% score for their communication skills and a 63% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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