How Do I Find Citibank's Current Exchange Rates?
You can find out the current exchange rates of Citibank with the help of its digital tools. The easy-to-use official website and mobile app provide live updates on exchange rates. Customer service is also available to attend to your queries on the present rates. Connect to a live representative through a phone call or live chat option.
Citibank is one of the largest banking service providers. It belongs to the multinational financial giant Citigroup. The online banking services of Citibank allow you to handle all your financial activities from anywhere at any time.
You can also transfer money globally and manage your foreign currency. However, it is crucial to keep track of the shifting exchange rates. You can find Citibank's current exchange rates through its official website and mobile app. Customer service can also help you know the rates.
Find Current Exchange Rates Online
Citibank tracks current exchange rates online. You can enroll in its FX Spot program to receive live updates on exchange rates.
Take these steps to find the latest exchange rates:
- Visit the official Citibank website.
- Log in to your account with the user ID and password.
- Click on the "Multi-currency banking" tab.
- In the "Multi-currency services" section, choose the "Foreign exchange services" option.
- Scroll down and click on the "Enquire now" option.
- You will redirect to the Citibank Wealth Management page.
- Fill the form with your name, email address, and phone number.
- Choose your preferred call-back time, and a representative will get in touch with you.
- Then, you can inquire about enrolling in FX Spot and the current exchange rate.
Once you enroll in FX spot, you can check the latest exchange rates at any time. You receive several additional benefits as well. Converting currency becomes faster online for members and the best rates automatically apply whenever you trade online through Citibank.
Find Current Exchange Rates Through the Mobile App
You can also look up Citibank's current exchange rates through the mobile app after enrolling in FX spot. It gives you instant access to your account and deposit services. The app is available for both Android and iOS devices.
Find out the latest exchange rates by taking these steps:
- Log in to your account with the user ID and password.
- Go to the menu and choose the "Accounts" option.
- Select the deposit account you wish to use.
- Click on the "FX buy/sell" section to check the present exchange rates for different currencies.
- Select the base currency from the list and type the amount you want to convert.
- Click the "Refresh FX rates" button or let it refresh automatically after a few seconds.
- If you wish to purchase the currency, click on the "Next" button and follow the payment procedure.
The best exchange rates also automatically apply when you trade with the Citibank mobile app.
Contact Customer Service
You may contact customer service to inquire about the current exchange rate. Customer representatives are available 24/7. They also help you out if you face any issues with the digital tools while looking up the present exchange rates.
You can also live chat with a representative and discuss FX Spot. Live chat is available every day from 5 AM to 11 PM (CST).
Citibank's help desk can also be useful to find answers to some of the most frequently asked questions by customers. The help pages may provide a solution to some of your exchange rate queries as well.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Citibank Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Citibank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Find Citibank's Current Exchange Rates? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.