Contact Citibank

The best of the 10 ways to get in touch with Citibank by GetHuman

Citibank Phone Number
800-374-9700 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Citibank rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Citibank Live Chat
Citibank customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Citibank:

You pay from my checking account each month a credit card bill from Amazon*Chase Bank...
I can't redeem my CitiBank rewards.
You automatically pay my Chase amazon bill each month. I had to change my chase amazon...
I got kicked out of my mobile citi app for too many incorrect password entries.
Get online access for banking restored and get a new debit card
I am a social worker from Adult ProtectiveServices with Middlesex county NJ.*We receive...
Hi my name is William Wilson and Citi Bank fraud department is giving me a hard time th...
Wire fraud. Resolution would be a return of the Fraudulently stolen funds.*Instructed s...
I closed my old credit card account to apply for a new one, but when I contact Customer...
Calls from citi Bank with no one on the other line
Random calls from citi Bank with no one on the other side of the call
I need to confirm the existence & balance of Citibanamex Account *************.
I need ABA or SWIFT code to make a bank transfer to the US
when Citibank pays my home insurance bill the escrow will be short. I want to transfer...
More customer issues

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Citibank contact information - compared

Above are our top recommendations for how to contact Citibank, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Citibank by looking at which ones are the fastest and which ones other customers recommend the most for solving Citibank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Citibank across the following mediums: Phone, Web, Chat, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins251
Online Help
Customer Service
< 3 hrs907
Fraud Detection
10 mins1018
Live Chat
Customer Service
20 mins220
80 mins591
Student Loans
2 mins877
5 mins2522
Customer Service
2 mins1761
Member Services
18 mins2272
International Customer Service
12 mins272

Does GetHuman work with Citibank?

GetHuman does not work with Citibank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Citibank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Citibank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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